I rarely leave reviews, but this experience deserved one.

Tikka came out on a Sunday and was at my house within an hour of my call. From the moment he arrived, it was clear he cared about doing the job right and making sure I understood what was going on.

He took the time to thoroughly explain the issue with my ductless unit in a way that was easy to understand. What impressed me even more was that he went above and beyond by performing maintenance on both units, even though only one of them was having a problem.

The biggest thing that stood out was his honesty. I asked about upgrading my units, and he easily could have tried to sell me new equipment. Instead, he gave me a straightforward assessment and told me not to waste my money right now. He recommended getting another 3–5 years out of my current units before considering an upgrade.

That kind of honesty and integrity is hard to find these days. Tikka was professional, knowledgeable, responsive, and genuinely focused on helping rather than selling. I highly recommend him and the company to anyone needing HVAC or ductless system service.

Kyfani Campbell

21:31 26 May 26

Received amazing service from smart air, they came on time and spent every moment making sure everything was perfect and professionally done.

Sorav Lubana

22:50 21 Jan 26

Smart air nyc saved our gas station from the freezing cold. Did an amazing & fast job to repair it. Not sure how they worked on the cold roof but they made it happen & got our heat running. Highly recommend

Zain ul Abidin

16:05 15 Dec 25

Great service by smart air nyc
They really did a great job and complete in minutes

ROHTASH KASHYAP

16:45 09 Dec 25

Smart air did an amazing job fixing our commercial hvac & saved us from freezing in the cold. Very quick & great service

Zoraya Flor

01:35 16 Nov 25

I had a heating emergency during a cold snap, and Smart Air was truly a lifesaver. Trig arrived quickly, diagnosed the issue and had everything fixed right away. He was incredibly knowledgeable, kind, and respectful throughout the entire visit. On top of the excellent service, the pricing was very affordable—something I really appreciate in this economic environment. I highly recommend Smart Air and Trig to anyone needing fast and reliable heating repair!

Simarjot Kaur

02:34 05 Oct 25

I can’t say enough great things about Smart Air NYC! From the very first call, their customer service was outstanding — friendly, responsive, and professional. The technicians arrived right on time, fully prepared, and treated my home with great care. They didn’t just do the job; they took the time to explain everything clearly and made sure I fully understood the work being done.

The quality of their work is top-tier. My system is now running perfectly — quieter, cooler, and more efficient than ever. What really impressed me was their honesty and attention to detail. They truly go above and beyond for their customers, and it shows in every part of their service.

If you’re looking for a trustworthy, skilled, and reliable company, Smart Air NYC is the one! I rarely write reviews, but they absolutely earned this one. I’ll definitely be recommending them to all my friends and family.

Sukha Singh

21:52 02 May 24

I would highly recommend them they replace my hot water tank which kept leaking and having several problems, smart air put new tank on my shell gas station 1511 Middle Country Road Ridge NY, They also installed mini split units and their work is so good and very nice to see. They do upto the marks. Definitely recommend to all for all HVAC and refrigeration need.

Manjit mehrok

13:52 26 Apr 24

Hired smart air nyc for my hvac repair and they did a good job. They explained everything they did and were professional. I would highly recommend them. The technicians were on time

mandeep singh

21:12 22 Apr 24

I got a walk-in box repaired from Smart Air Nyc in my restaurant. The technicians came on time and they did a fabulous job with good pricing

Andrew Breadsticks

17:28 20 Apr 24

Fantastic work. Quick and professional service. Got my air conditioners cleaned and now I’m ready for the heat.

Amandip Singh

22:10 19 Apr 24

Minhaz Uddin

18:55 17 Apr 24

Got my water source ac replacement done from smart air the technicians were super polite. They were super professional and took all my stress away in 2 visits. They have amazing prices with great quality

Gagan Deep

23:16 13 Apr 24

I’ve used SMART AIR NYC for Heating and Air Conditioning several times, and I’ve always been happy with their service. They’ve done some repairs for me on two different HVAC systems and I also had them replace a system in a rental property. The employees are knowledgeable and always do a fantastic job. Most importantly, I feel like they are always honest with me and don’t overcharge. They respond very quick and very punctual. Thank you very much Mr. Tikka for their great service.

Joe Linder

13:49 09 Apr 24

I hired them for a new central air conditioner installation . They provide excellent and flawless services, and I highly recommend them to everyone. They always arrive on time and are very accommodating with their work.Their work was professional and have reasonable price

Akwinder Kaur

19:29 07 Apr 24

Smart Air came over the weekend when nobody was coming. Highly recommend them and the technicians are highly experienced & nice. Got a repair done which nobody was able to fix. They give good quality work with reasonable prices

At Smart Air NYC, we are committed to providing exceptional service and ensuring your complete satisfaction. Contact us today to learn more about our services or to schedule an appointment.

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